FAQ

Home / FAQ

Do you have any questions?
We have the answers!

Please read the answers to frequently asked questions:

Orders for designs are placed via the contact form, by e-mail or by phone. Please include in your message what packaging you are interested in and the number of designs you need. Please note that some designs are available immediately, and some will have to wait.

The delivery time depends on the type of product. If the ordered product is in stock, the delivery time is approximately one week. If the goods are made to order, the deadline may range from several weeks to several months, depending on the product, where it is produced and what decorations are required.

NO. We offer a lot of packaging, only some of them are shown in the catalog. If you do not find the packaging you are looking for in the store, please send us an e-mail or ask via the contact form.

Yes. We have a wide range of decorations and prints for packaging made of any material, both glass and plastic packaging.

The company has its own office in China and conducts quality control there. We always check the goods before shipping. We cooperate with proven manufacturers from China, many of whom we have known since 1997. Additionally, we have our own Quality Control Laboratory in Warsaw. Before shipping to the customer, we check each batch of packaging.

We only have some packages in stock. The product card indicates whether the product is in stock or available to order. Most of our goods are available upon request.

NO. We also have a wide range of packaging from Poland, Germany, Italy and other EU countries, as well as the Arab Emirates.

All these terms refer to one color that ensures full transparency of the packaging. Sometimes, both packaging that has been given a color and those that look like colorless glass are called transparent. However, the ability to look through the material remains unchanged.

The term "refill" most often refers to packaging with a replaceable insert, an example of which are jars with an easy-to-remove thermos. This solution allows the customer to buy only a refill in the store, without having to purchase the entire package. This allows the packaging manufacturer to reduce the amount of plastics introduced into circulation, and the customer to reduce the amount of waste generated. This is an ecological solution, chosen by more and more global brands.

Airless packaging can be briefly described as those that limit the contact of air with the cosmetic as much as possible. Thanks to this, precious substances do not undergo accelerated oxidation and retain their values ​​for longer. Moreover, airless packaging is characterized by high efficiency, being able to extract almost 100% of the substance from the container. There are many airless solutions available on the market. Bottles or jars with a piston system, packaging with a bag for the preparation, or various types of jars operating based on various mechanisms.

Biodegradation, simply put, is a type of biological decomposition of a given material into simple compounds. Biodegradable materials are those that undergo such an organic process. They are considered very environmentally friendly.

We try to be flexible and provide our clients with comprehensive service. In addition to the distribution of packaging and accessories, we also offer varnishing, metallization, hot-stamping, labeling, cutting tubes for cosmetic pumps, and many, many others.

Information about the brand, product, composition, etc. can be placed on virtually any packaging. The limitations may only result from the unusual shape of the packaging or incorrect selection of the technique of applying graphics or inscriptions. Therefore, it is crucial to choose the appropriate printing or labeling method. We will be happy to advise you on the best form of printing and offer implementation.

There are almost countless threads available across the spectrum of cosmetic and pharmaceutical packaging and closures. In each product category - type of packaging, its size, purpose or material - there are of course the most popular solutions, but the principle of selecting a closure for a container is simple. The thread markings on both the closure and the container must match each other. So, for a bottle with a 24/410 thread, we select the appropriate cap, closure, pump, atomizer, etc. with a 24/410 thread.

GlassandCo delivers the goods according to the rules individually agreed with the Customer, to the indicated address. The transport fee is the responsibility of the Ordering Party, and the choice of forwarding and courier is made by GlassandCo or the Ordering Party, in accordance with previous arrangements.

The standard mode of cooperation with Ordering Parties is a 30% prepayment, which initiates the order, and an additional payment of the remaining 70% when the goods are ready for collection. Changes to these conditions are determined individually and result from the repeatability of orders, mutual trust, order size, etc.

GlassandCo offers shipping of designs as far as possible, which depends, for example, on the number of packages in stock.

We are a wholesaler and the vast majority of our orders are in quantities exceeding 10 pieces. However, the minimum quantities necessary to place an order are often significantly lower. It all depends on the size of the minimum order from the manufacturer, packaging method, type and costs of transport and whether the goods are in our warehouse. “In stock” products can be ordered in much smaller quantities.

Both materials have their advantages and disadvantages. Glass is considered a much more ecological material that can be processed many times without a significant decrease in the quality of the material. Additionally, many consumers believe that the weight and sturdiness of glass packaging indicate the higher quality of the cosmetic/pharmaceutical product inside. Unfortunately, glass also has its disadvantages. It is a material that is brittle and cold to the touch. Moreover, placing e.g. a glass jar on a glass, ceramic or other similar surface is associated with an unpleasant sound and fear of breakage. In turn, plastic, or more specifically various types of plastics, are materials that are warm to the touch, lighter, more resistant to breakage and, in most cases, cheaper. The disadvantage of "plastic" is primarily the problems with its recycling. Fortunately, there are more and more methods of recovering plastics from the market and reusing them. Among the plastics, there are also more and more ECO materials, which are made from, for example, sugar cane and are biodegradable.

The type of packaging - loose, side by side on dividers, on trays, or with an additional protective bag, as well as the type of carton or e.g. the height of the pallet, are determined individually for each order. The details depend on the manufacturer's standard packaging method, the customer's requirements and technological possibilities.

Glass&Co acts not only as a distributor, but also as a business partner providing trust built over 25 years. We only work with proven suppliers, we conduct additional quality checks in our laboratory and we guarantee that the price will be maintained after placing the order. We have a database of hundreds of manufacturers from all over the world, which makes our offer one of the widest on the market. Moreover, many manufacturers, based on many years of cooperation, have announced us as their official or exclusive distributor in selected regions of the world. We are a team of experienced specialists who keep up with the times and follow all the latest trends. We will be happy to help you find a solution to any problem and ease the workload of our clients.

Metallization is a method of coating artificial materials with a thin layer of metal, giving details a metallic appearance. This happens by spraying aluminum microparticles. Decorating with this technology is a very good way to obtain uniform surfaces with a metallic appearance.

These are methods of decorating, refining and applying print to details by means of embossing. Hot-stamping, also called thermal printing and hot-printing, is a printing technique using special foil and convex matrices made of heat-conducting material. In turn, cold-stamping is a method of applying color to labels, which involves transferring the decorative layer of foil to the material using a special glue (hardened with UV radiation).

This is a popular decorative method that allows you to obtain any color of the detail and various finishes (gloss, satin, matte) thanks to the use of various dyes. Hardening the varnish with ultraviolet radiation increases the surface's resistance to chemical and mechanical damage.

Screen printing is a printing method using ink. It is a very common technique for decorating packaging. The process involves forcing paint through a mesh with a template onto the material - most often using a press. Screen printing allows you to create precise prints on plastic packaging, which is why it is often used to decorate cosmetics packaging. Additionally, prints made using this technique are characterized by high resistance to damage and good durability.

Pad printing allows you to print on almost any surface. Thanks to it, you can create an inscription or pattern on packaging of various shapes, not only flat, but also round, concave or convex. Pad printing ensures very high print quality and can also be used with metallic inks. This method is characterized by eye-catching patterns with high abrasion resistance.
MATERIALS

A flexible material often used for the production of e.g. cosmetic tubes.

One of the most popular types of plastics. Used in many types of cosmetic and pharmaceutical packaging. It is susceptible to various types of decorations, such as UV varnishing, metallization or hot-stamping. Its great advantage is its chemical inertness, thanks to which even food products can be stored in it. PP is one of the safest plastics.

These are two types of polyethylene (PE), hard (HDPE) and soft (LDPE). The prefix HD comes from high density, and LD from low density.

A material often used to create packaging designed to resemble glass. It has a high level of transparency, but unlike glass, it is significantly lighter.

A popular material known mainly for use in thin-walled bottles (mineral water, carbonated drinks). In cosmetics, it is used in various types of packaging - e.g. bottles or jars with characteristic thin walls.

It is PET made from recycled primary material. The use of rPET material is pro-ecological, but requires awareness of certain features characteristic of this type of material, such as small inclusions or discolorations.

The addition of glycol removes the corrosion effect observed upon heating and also prevents the undesirable crystallization effect that causes standard PET to become brittle. Additionally, the addition of glycol in this plastic causes the outer walls of the PETG packaging to become softer.

The material is very often used in cosmetic packaging. It can be dyed in any color, although one of its most popular applications is white airless packaging.

PCR plastic is a recycled material, i.e. from recycling plastic waste. 95% of its composition is post-consumer waste. This means that it is made from used packaging that the consumer has thrown into the trash. For example, cosmetic tubes can be made from PCR.

Still one of the most frequently used materials in the production of cosmetic and pharmaceutical packaging. Glass is considered an ecological material that can be processed many times without a significant decrease in the quality of the material. Additionally, many consumers believe that the weight and sturdiness of glass packaging indicate the higher quality of the cosmetic/pharmaceutical product inside. Unfortunately, glass also has its disadvantages. It is a brittle material and cold to the touch. Moreover, placing e.g. a glass jar on a glass, ceramic or other similar surface is associated with an unpleasant sound and fear of breakage.