Política de privacidad

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Glassandco.eu privacy policy

  1. he owner and administrator of the glassandco.eu website, hereinafter referred to as the Platform, is Arexim Packaging Sp. z o.o., with its registered office in Warsaw, at ul. Wólczyńska 133 lok. 440, 01-919 Warsaw, tax no. (NIP) 1182106330, hereinafter referred to as the Administrator. The Platform owner shall be guided by the principles of protection of users’ privacy, protection of the collection, processing and use of information about Platform users and customers, and the security of the data stored. All information relating to Platform users and customers stored in the Platform databases shall be stored and processed by the Administrator with adequate security measures (meeting all requirements of Polish law), in a manner consistent with the scope of the permission granted by the user and in accordance with applicable personal data protection laws, including the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the so-called General Data Protection Regulation), abbreviated as “GDPR”.


  1. he use of the Platform website shall not require registration or disclosure of any personal information. When a Platform user is interested in entering into a Sales Contract by placing an order for products chosen by the user and available on the Platform, or by providing their data in order to enter into an Agreement with the Administrator for the provision of services by electronic means (e.g. to create an Account on the Platform or to receive the Newsletter), the user shall give their consent for the Administrator to process the supplied data (including personal data) contained in the entire form, within the scope of the authorisation granted.

Personal data provided by users of the Platform shall be processed for the following purposes:

– to the extent necessary to establish, shape the content of, change, terminate and correctly carry out the services provided by the Administrator by electronic means;

– to the extent necessary to establish, shape the content of, change, terminate and properly fulfil the order placed by the user on the Platform and the Sales Contract for the products ordered by the user on the Platform;

– to carry out the complaints procedure;

– to carry out the reimbursement procedure in the event of withdrawal from the Sales Contract;

– to provide commercial information by electronic means via the Newsletter, including information about the Administrator, the Platform, the products available on the Platform, the portfolio and special offers, as well as information regarding the products and services of entities cooperating with the Administrator, provided that the user has granted permission to receive commercial offers by electronic means;

  1. The controller of the personal data made available on the website is Arexim Packaging Sp. z o.o. Each User has the right to access and update their personal data, as well as the right to correct and request the erasure of their data. Furthermore, a user who has registered on the Platform, as a result of which they have created an Account, may, after logging in, independently edit, modify and erase their data, and may also request the Administrator to erase their data (right to be forgotten). hey may, at any time, withdraw their consent to receive commercial information, by unchecking the appropriate box in their Account or by submitting such a request to the Administrator. The provision of personal data shall be voluntary, but the lack of consent for the Administrator to process the personal data may prevent the provision of services to the user by electronic means and the user’s making of purchases via the Platform. The user may also request the controller to transfer their data to another entity.
  2. After registering on the Platform, the user shall log in on each occasion using the data provided in the registration form. The user shall gain access to the Account assigned to them in the registration form after providing their e-mail address and password (logging in). Access to the User’s Account shall be protected by a password selected by the User. he Account contains the User’s data provided by the User in the registration form. In the event of a subsequent change to any of these data, the Customer should update their profile in the Account, with the proviso that the data marked as mandatory in the registration form may not be deleted by the Customer when using the Platform services, in which case the Customer may delete the entire Account.
  3. Each User may create only one Account and may not assign, lend, sell or in any other way dispose of their Account to other persons or pass their Account password to other persons. The password shall constitute protection against access by third parties to the User’s Account. In order to protect against possible attempts to gain unauthorised access to the Account, the User should not use words or information related to the Account in the password. For security purposes, the password should contain both letters and numbers. If the User logs in to the Platform using a third party computer, the User should not save the password used to access the Platform. If the User logs in to the Platform using a third party computer, the User should not save the password used to access the Platform.
  4. The User is obliged to use the Platform’s website, including the Account they have created, in a manner consistent with applicable law, social and moral standards, and the provisions of these Terms and Conditions. The web browser used by an Internet user may have the option of storing text files (“cookies”), which are stored by the server on the user’s terminal device so that it can “recognise” the user when they reconnect. Cookies contain information necessary for the proper functioning of websites, in particular those requiring authorisation, and facilitating active use of all services available within the Platform without the need to log in each time. The content of cookies does not make it possible to identify the user. urthermore, no personal data are processed or stored by means of cookies, nor do cookies in any way damage the system on the user’s computer or affect its operation, in particular they do not cause configuration changes in users’ terminal devices or in the software installed on these devices.

The Administrator may store cookies on users’ computers in order to:

  1. a) maintain the user’s session;
  2. b) better tailor the Platform to users’ needs;
  3. c) create viewing statistics for the internal needs of the Administrator and its trading partners, including advertisers;
  4. d) present online advertisements with content most relevant to the user’s interests;
  5. e) create and conduct online surveys and secure them against multiple voting by the same user, and present the survey in a manner that takes into account the individual interests of the user.

The User may, at any time, independently change the cookie settings in their web browser, as well as disable cookies completely. However, it should be borne in mind that this action may cause difficulties in or even prevent the use of certain Platform services. At the same time, the Administrator is not responsible for the use of cookies on other websites accessible to users via links contained in the Platform’s web pages.

  1. In addition to cookies, the Store may also collect, in accordance with the general principles for connections made on the Internet, the IP addresses of users, collected on the basis of access logs. These are used for technical purposes, related to the administration of servers, and – like cookies – for statistical purposes and to improve the functioning of the Platform. IP addresses may be made available on request to legal authorities in accordance with the law, including Article 18 (6) of the Act of 18 July 2002 on Providing Services by Electronic Means (Journal of Laws, No. 144, item 1204).
  2. Any person using the Platform can contact the Administrator using the addresses, including e-mail addresses, and/or telephone numbers indicated in the “Contact” tab of the glassandco.eu website. The Administrator may require the supply of additional user data, including personal data, in order to confirm the user’s identity, identify the order or the user’s Account, and enable a response to be made in a given matter. The provision of this data shall not be mandatory, but may be necessary in order to process the user’s request.
  3. The Administrator shall store correspondence with users for statistical purposes and to ensure the best and fastest possible response to enquiries that arise, as well as in relation to the processing of the order placed, the services provided by the Administrator by electronic means, the resolution of complaints, and any decisions on administrative interventions in a given user’s Account based on requests made. Addresses and data collected in this way shall not be used to communicate with the user for any purpose other than the processing of and/or response to the request. Any communication on other matters may take place only with the prior consent of the user.
  4. The period of storage of Users’ personal data shall depend on the purpose of processing and shall be as follows:

– in connection with the performance of the agreement for the use of the Platform/cooperation agreement with the seller and the assertion of claims and defence against claims related thereto – for the term of the agreement, and after its termination until the statute of limitations for claims related thereto (this period is laid down in the Civil Code);

– in connection with information actions related to the dissemination of information on business activity – until you object on grounds relating to your particular situation (provided there are no valid legal grounds for further processing on the part of the seller);

– in connection with the maintenance of and communication via websites – for a period of 30 days;

– in connection with handling requests, complaints, claims or other letters addressed to the seller – until the matter covered by the request, complaint, claim or other letter addressed to the seller is clarified;

– in connection with direct marketing – until an objection is made or the relevant consent is withdrawn;

– in connection with statistical research, analytical activities, satisfaction surveys – for the term of the agreement and after its termination only in anonymised or aggregated form (statistical data);

– in connection with the performance of legal obligations – until the expiry of the obligation (e.g. accounting documents, including the data contained therein, are required to be stored for a period of 5 years).

  1. Users’ data may be transferred to the following entities:

– entities acting on the basis of the law (public authorities), including but not limited to the prosecutor’s office, the Police and the Tax Office – in connection with the performance of the Company’s legal obligations (e.g. in connection with misuse that may have occurred within the Platform);

– entities providing marketing and advertising services to the seller (e.g. marketing agencies, interactive agencies) – to the extent necessary to perform these services;

– entities providing IT services to the seller (e.g. website hosting) – to the extent necessary to perform these services;

– entities providing forwarding and delivery services to the seller – to the extent necessary to perform these services;

– entities providing other types of services to the seller, e.g. providers of legal and advisory services – in connection with the provision of these services.

  1. Due to the continuous development of web-based technology, legislative changes, including in relation to the protection of personal data, and the development of the Platform, the Administrator reserves the right to make changes to this Privacy Policy of the glassandco.eu website. To orders placed before the date on which changes enter into force, the existing provisions of the Privacy Policy of the glassandco.eu website shall apply. In the event that the Customer does not accept the changes introduced to the Privacy Policy of the glassandco.eu website, they should cease using the Platform, to include deleting their Account.

This Privacy Policy of the glassandco.eu website shall come into force on 1 January 2021.

Commencement of use of the Platform shall imply acceptance of the terms and conditions set out in this document containing the Privacy Policy of the glassandco.eu website.